Customer reviews

The average rating our customers have given us is:

4.69 of 5

2013-06-21 16:16:29

Great website, spoilt for choice, terrific search facility. Rug lovely.

Sandra R.

2013-06-21 12:31:26

Very good.....

Bogdan B.

2013-06-21 11:53:40

Rowena D.

2013-06-20 01:12:57

Katherine B.

2013-06-19 19:18:29

Thank you so much! Perfect quality and very fast delivery! I love your products!

Anita P.

2013-06-19 19:14:47

My question by email prior to ordering was answered quickly and efficiently.
I am very pleased with the delivery and the carpet and we are measuring up to order another !
Thank you.

Robin S.

2013-06-19 16:53:33

c'est parfait !

Elisabeth H.

2013-06-19 09:11:46

Lucia A.

2013-06-19 01:23:52

PERFECT

Claudia R.

2013-06-18 14:19:10

Marian N.

2013-06-18 14:14:48

Alles oké Dank U

Andre D.

2013-06-18 13:41:19

Herman P.

2013-06-18 10:03:12

Good

Pauline J.

2013-06-17 21:53:57

I have recently bought a Persian carpet which was originally purchased from Ibo Marketing and I wonder if you can give me any information, estimated value for insurance purposes
Details as per IBO Marketing label on the carpet are as follows
Code No : 951
Size 4:11 m2
Name : Nain
Size 255x161
Cost : R9990 .00
Can you also recommend a good Persian carpet cleaning service in Durban I can use

Thanking You

Arthur R.

Reply from CarpetVista : Thank you for your post on our customer review. It is always advisable to turn to a local carpet dealer or expert who can physically view the carpet and thereby give a better appraisal and evaluation of the carpet. Since we are a Swedish based company we are sorry we do not have any services in Durban and only sell our carpets through our website. CarpetVista Support.

2013-06-17 19:26:25

Christine H.

2013-06-17 18:43:20

Very straightforward. I will use again and Highly recommend to others. Thank you.

Sue J.

2013-06-17 15:45:38

Tanveer A.

2013-06-17 13:52:30

excellent. i had already emailed your customer service and got a reply.good quality, excellent service very prompt delivery

JANE S.

2013-06-16 21:54:46

Elisabet S.

2013-06-16 09:32:34

Excellent, efficient, great quality product. I would denintely buy from CarpetVista again.

Judith S.

2013-06-14 17:45:10

Was very prompt and professional.

Olga P.

2013-06-13 19:29:15

Pleasurable and also very informative thank you CarpetVista.

John M.

2013-06-13 16:23:03

Tanveer A.

2013-06-13 15:23:51

Jacqueline R.

2013-06-13 14:29:28

No problems at all,from purchase to delivery. Tracking the package was easy and comprehensive.

Alex C.

2013-06-13 14:12:19

Martin P.

2013-06-12 20:52:20

You have a fantastic website. It is richly informative and makes the buying process easy and pleasurable.

Stefan B.

2013-06-12 20:10:48

Everything OK

Birgit J.

2013-06-12 15:47:04

Quick, professional - your search facility is terrific. A bit underwhelmed though by how well the photos capture the rug's colours (even though you warn about this, I suspect you could do better).

Sandra R.

Reply from CarpetVista : Hello Sandra. Thank you for your entry in the forum. We are glad that you were satisfied overall, but you mention that you were not completely happy. We have actually invested a great deal of time and money to achieve the most accurate pictures possible. Since not everyone has the same computer, screen, or settings it is not possible to be accurate to 100%. If you ever want some extra advice in the future we suggest that you call one of our representatives before placing the order and they will be more than happy to help describe the carpet in more detail. Thank you again and kind regards. CarpetVista's customer service.

2013-06-12 13:01:26

Very good, efficient and quick.

Tanja V. D.

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EXCELLENT
4.8 of 5
4494 customers have written a review on Trustpilot
27/03/2024
Virginie
Easy, quick. honest experience
Very pleased. Recommended by my mum and wasn't disappointed. Really good quality at an honest price. Free fast real courier delivery (UPS). Don't forget to subscribe to newsletter to get 15% off your first purchase. Would recommend and buy again.
09/03/2024
Beth F. P.
The order was received quite rapidly…
The order was received quite rapidly and the rug is even lovelier than the photo online! It's of very high quality. I am super pleased with it.
08/03/2024
Lina
We reveived exactly what we expected
We bought 2 carpets and they both met our expectations. Delivery and return service works super professional.
05/03/2024
Rita L.
I am so happy to find this shop
I am so happy to find this shop. Carpets are good quality, service is perfect! I have purchased several rugs but definitely not the last time.
28/02/2024
Judy Kennedy
Excellent Service and Products
I wanted to reserve a carpet as I was abroad when I made my choice and there was only 1 left. I was able to telephone and speak to a very helpful lady who arranged for the carpet to be delivered 2 days after my return 3 weeks later. A week later, I chose another one with a 10% further discount for buying again and that arrived promptly also after another discussion with another helpful lady. I now have 2 fabulous rugs at a very decent price. Yes, the 'Handloom Fringe' carpet is shedding where one sits but I well remember a fitted carpet shedding for 6 months prior to stopping. So I hope it will stop eventually. DPD deliver promptly.

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